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a culture of confidentiality

A Culture of Confidentiality

“We are writing to notify you of a data security incident that may have involved your personal information.”

So begins a letter you may have received from a bank or retailer. It explains that your personal information was part of a data security...

Show of Strength: Why Servant Leaders Succeed in Business

Some old-school bosses might consider “servant leader” an oxymoron because the phrase conjures contradictory images of submissiveness and power. To these command-and-control executives, being in charge requires muscle flexing and an iron fist. How...

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Nailing It: How Specific Language Reflects Work Culture

It’s hard to have a conversation without idioms. Eventually, somebody will use a colorful saying to make a point—like biting off more than they can chew, barking up the wrong tree, or throwing the baby out with the bathwater.

Make Successful Promotions Part of Your Company’s Culture

Most workers dream about moving up the ladder, getting a more impressive title, and landing a raise. Those offered higher positions usually think they’re ready for the new role and accept the challenge. At first, they revel in the expanded...